Shipping policy

Thank you for shopping with P&M Trading! We carefully pack every order to help ensure your collectibles, candy, blind boxes, toys, and mystery finds arrive safely.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Processing times may be slightly longer during holidays, special promotions, product launches, or periods of high order volume.

Orders are not processed or shipped on weekends or major holidays.

Shipping Rates

Shipping costs are calculated at checkout based on your order size, weight, shipping destination, and available carrier options.

Any free-shipping promotions or minimum purchase requirements will be clearly displayed on our website when available.

Estimated Delivery

Delivery times begin after your order has been processed and handed over to the shipping carrier.

Estimated delivery dates shown at checkout are estimates and are not guaranteed. Carrier delays caused by weather, holidays, transportation issues, or other circumstances outside of our control may occur.

Tracking Information

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Please allow time for the carrier's tracking system to update after your shipping label is created.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an address error, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been packed or shipped.

Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.

Lost or Delayed Packages

If your package appears to be delayed, lost, or has not arrived despite being marked as delivered, please contact us so we can help review the situation.

We may ask you to confirm your shipping address, check with household members or neighbors, and contact the shipping carrier while the package is being investigated.

Damaged Orders

If your order arrives damaged, please contact P&M Trading as soon as possible and include:

Your order number

A description of the damage

Photos of the shipping box or mailer

Photos of the damaged product

Please keep the original packaging until the issue has been reviewed.

Candy & Heat-Sensitive Products

Some candy, especially chocolate and other heat-sensitive products, may soften or melt during warm weather.

We package orders carefully, but temperature conditions while a package is in transit are outside of our control. Customers should consider local weather conditions when ordering heat-sensitive candy.

Blind Boxes & Mystery Items

Blind boxes, mystery products, and assorted items are selected at random unless the product listing specifically states otherwise.

Receiving a particular character, color, design, or variation is not guaranteed.

Separate Shipments

In some situations, items from the same order may be shipped separately. If this happens, additional tracking information may be provided.

Questions

If you have any questions about your shipment or an existing order, please contact P&M Trading through the contact information provided on our website.

P&M Trading
Collect. Discover. Enjoy.